Frequently Asked Questions by FDWs

Dear Domestic Workers and Employers! Here are some hotlines that you might find useful if you have any uncertainties or queries about hiring policies or your rights. Also, please check our website Frequently Asked Questions (FAQs) column regularly as we update it with information that might be of help to you. MOM: For FDWs seeking […]

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A commonly asked question is, are employers supposed to pay for a foreign domestic worker’s travel expenses during home leave? Here is some information that you might find useful on travel expenses incurred as part of home leave. 1) Going on home leave/ Travelling back home between contract renewals There is no compulsory home leave for foreign domestic workers and an […]

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For the DW members in the Anisya community, we have recently rolled out a new system to automatically link your Facebook replies to Employer ads back to your Anisya profile.  This will make it easier for employers to find out more about you and to improve your chances of being contacted for interviews.  You can […]

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1. All employers are required by law to ensure the work safety of Foreign Domestic Workers (FDWs) they hire to work in their households. This is particularly important for employers who hire FDWs directly without going through Employment Agencies (EAs) and thus, have not signed the Safety Agreement Form for newly deployed FDWs administered by […]

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Dear DWs, How should you prepare for an interview with a prospective employer? How do you convince your employer that you are the right worker for their family? Here are some dos and don’ts for interviews! Dos: Remember to ask for the prospective employer’s phone number so you can contact them in case of any […]

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From 1 June, there will be a new telephone helpline (1800-FDW-HELP or 1800-339-4357) for foreign domestic workers. The Foreign Domestic Worker Association for Social Support & Training, or FAST in short, made the announcement at its Mother’s Day workshop on Sunday. For a start, the 24-hour helpline will be available in English and Bahasa Indonesia. […]

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DW friends, please be aware of your rights regarding your work permit and passport. From the MOM’s “Guide to Employing a domestic worker” Retention of FDW’s Work Permit and Passport You must not retain your FDW’s Work Permit. She should carry her original Work Permit with her at all times for inspection on demand by any […]

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“If I find an employer through Anisya, how much do I pay?” We get this question from DWs quite often, and the answer is $0. No transfer fee, no deduction, nothing. If you have internet access and can manage your own profile and want to contact employers on your own, you can use the Anisya […]

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Please note that the following practices by Employment Agencies are against the law in Singapore. If any of these activities are happening to you, or if you’re looking to help a friend who is subjected to these activities, you can raise the issue to MOM through a Feedback form that is available on the MOM […]

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This is an important message for both the domestic workers and employers in the Anisya community as it affects the domestic worker’s ability to transfer.  Please note that you need to submit the transfer application to the Ministry of Manpower (MOM)  AT LEAST ONE MONTH before the domestic worker’s current work permit expires.  Any applications submitted later […]

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