Update from Ministry of Manpower on audit checks with Employment Agencies.
So far, the Ministry of Manpower has conducted three cluster audit operations. 43% of EAs audited as part of these operations were found with no infringements. The results of the cluster audits are listed below:
2 The last audit operation, which was conducted in May and June 2013, involved 55 EAs situated in the Katong area. The most common infringement was of EAs failing to issue receipts to FDWs from whom they collected agency fees. We would like to clarify that issuing receipts is necessary regardless whether your EA collected the fees, directly from the FDW or indirectly through third parties. The maximum penalty for failing to issue receipts is a fine of $1,000 and, for repeat offenders, is a fine of $2,000 and/or imprisonment of up to 6 months. The table below shows the top five infringements found during the last audit operation.
S/No. |
Infringement Details |
Percentage of EAs found with Non-Compliance |
i |
Failure to issue itemized receipt for fees received, whether directly or indirectly, to FDW |
48% |
ii |
Failure to furnish FDW’s employment history to potential employers and obtain written acknowledgement from the employer |
35% |
iii |
Failure to ensure that EA Personnel names and/or registration numbers are inserted in all communication channels that the EA personnel is involved |
30% |
iv |
Failure to issue Registration Cards which are in line with MOM’s requirements to EA’s registered key appointment holders and staff |
22% |
v |
Failure to obtain written authorization prior to carrying out work pass transactions |
22% |
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Posted on 8 Apr 2014
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